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Hey coach,
I was listening to a training that Darren Hardy shared and it reminded me of a hard lesson I learned and so I wanted to pass along the lesson to you.
When I applied this one principle, it massively improved how I coached, recruited, and ran my day.
The lesson Darren shared was to “Think in systems, not in situations.”
What he meant was that
I certainly was guilty of this for much of my career.
When a problem hit, I would react emotionally.
“I missed on that recruit.”
“That visit didn’t go well.”
“My assistant dropped the ball.”
“I didn’t get done what I needed today.”
Then I would take that one moment… and turn it into meaning.
“I’m behind.”
“This isn’t working.”
“I need to do more.”
Then I felt stuck.
My problem was that I never really did much to fix it and just kept repeating the same pattern.
Darren’s advice was to instead of treating each outcome like a one-off situation…
Treat it like data from a system you built.
I want you to think about a time when you lost a big recruit.
Did you react emotionally to the moment?
You replayed the conversation.
You question what they said.
You feel like you missed something but you can’t put your finger on what it was.
If you step back and think like a system builder, the question changes.
What inputs created that output?
Was it:
- The timing of your communication?
- The consistency of your follow-up?
- The clarity of your message?
- The visit experience?
- The level of relationship built early?
Now you’re not reacting.
You’re diagnosing.
Same thing with what you got done workwise that day.
If you end the day feeling like nothing important got done.
That’s not a “bad day.”
That’s a system talking to you.
Your calendar allowed reaction.
Your priorities weren’t defined.
Your time wasn’t protected.
The output is telling you something.
This is where most coaches miss it.
They feel the frustration…
but they don’t use it.
Darren said it like this:
“Engineers don’t cry over prototypes. They iterate.”
That’s how you have to start thinking about your job.
Not emotional.
Operational.
If something didn’t go the way you wanted, don’t spiral.
Zoom out.
Ask:
What system produced this result?
Then ask:
What is one input I can change next time?
That’s how improvement actually happens.
Not by trying harder.
By adjusting the system.
Here’s your action for today:
Take the last thing that didn’t go your way.
Recruiting, your schedule, your staff, anything.
Now write this down in one sentence:
“The system behind this result was ______.”
Keep it simple.
Then change one thing.
Just one.
And run it again.
Because the coaches who get ahead… don’t treat problems like moments.
They treat them like systems.
And systems can always be improved.
To your success,
Mandy Green
P.S. If you start thinking this way, you’ll notice something quickly. You stop feeling stuck… and start feeling in control. That’s what a Coach Operating System actually does.
If you would like help getting more done without working longer hours, I would love to help. I spend a lot of time helping coaches create simple systems that keep them organized, protect their time, follow up more consistently, and focus on the work that actually moves their program forward. If you want to talk through what that could look like for you and your staff, you can book a free consultation here.
Here’s how Busy Coach can help you leverage your time and resources:
To leverage your time: High Performance Coach and Recruiter
To leverage your staff: The Assistant Coach Accelerator
To leverage your recruiting system: Recruiting Made Simple
To stay consistent on social media: Social Story Recruiting
To plan with clarity and focus: The Busy Coach Planner — grab one here and start 2025 fresh, organized, and dialed in.
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